Find answers to commonly asked questions about your roof, repairs, our services, and more.

My roof just started leaking! What do I do?

First off – call us! We can help you to get a leaking roof fixed immediately. Some questions we may ask you include what kind of roof you have, when it started leaking, and if there is any drainage or HVAC in the area of the leak. If you can get on your roof and feel comfortable, please do so. Sometimes the easiest leaking roof repair is simply unplugging your pipe or drain.

We've gotten quite a bit of snow. Should I shovel off our flat roof?

A metal shovel can cut into the roofing material and cause leaks. Use a plastic shovel and do not try to chip away ice. If your roof is very large or you don’t feel comfortable being on the roof, All Elements can remove the snow for you.

Learn More About Roofing

Educational resources

Still have questions about your residential or commercial roofing? For a deeper dive into roofing matters, visit our insurance claims page and blog collection.

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